Institutional banking, lending, advisory, and digital services
Card Controls
Card controls designed to help manage and monitor card activity.
Trustcrezt card control features are designed to help eligible customers monitor card activity, manage supported card settings, receive alerts, and respond quickly to suspicious or unauthorized use.
Digital Banking
Card Controls
Card control content for locking cards, transaction alerts, spending controls, replacement requests, digital card management, and fraud support.
Manage supported card features digitally
Card controls can provide added visibility and convenience, but they do not eliminate fraud risk or replace prompt reporting of unauthorized activity.
Lock or unlock placeholders
Temporarily lock supported cards where available, subject to processing and card network limitations.
Transaction alerts
Receive alerts for eligible transactions, balance activity, or account events where configured.
Card replacement support
Request support for lost, stolen, damaged, or compromised cards through verified service channels.
Customer Benefits
Built for clarity, protection, and long-term relationship value.
Faster response
Take action quickly when a card is misplaced or suspicious activity appears.
Activity awareness
Monitor card use through alerts and transaction visibility.
Digital convenience
Manage eligible card settings without waiting for branch support.
Card control requirements
Card controls require eligible cards, digital banking enrollment, supported card networks, and verified customer access.
- Eligible debit or credit card
- Digital banking enrollment
- Verified customer profile
- Supported transaction and card type
- Security verification where required
Disclosure and risk information
Card controls are subject to card eligibility, network rules, transaction timing, service availability, and digital banking terms. Controls do not eliminate fraud risk.
Questions
Frequently asked questions
Does locking a card stop every transaction?
Not always. Some transactions may still process because of network timing, recurring payments, offline approvals, or merchant rules.
What should I do if my card is stolen?
Report the card immediately through verified support or fraud channels and review recent account activity.
Next Step
Use digital controls to help monitor card activity.
Explore alerts, card management, and reporting workflows designed to support account protection.